Privacy policy.

Effective Date: 17.07.2024

1. Introduction

Welcome to withloveagency.eu (hereinafter referred to as "we," "our," "us," or "the Agency"). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and Spanish data protection laws.

2. Data We Collect

We may collect and process the following personal data about you:

  • Contact Information: Name, email address, phone number, and postal address.

  • Business Information: Company name, job title, and industry.

  • Usage Data: Information about how you use our website, including IP addresses, browser type, and browsing behavior.

  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Data

We collect your personal data through various methods:

  • Direct Interactions: When you fill out forms on our website, subscribe to our newsletter, or contact us via email or phone.

  • Automated Technologies: As you interact with our website, we may collect technical data about your equipment, browsing actions, and usage patterns.

  • Third Parties: We may receive personal data about you from third parties, such as analytics providers or advertising networks.

4. How We Use Your Data

We use your personal data for the following purposes:

  • To Provide Services: To manage and deliver our marketing services to you.

  • To Improve Our Website: To enhance your browsing experience and improve our website functionality.

  • Marketing: To send you updates, newsletters, and promotional materials, if you have consented to receive such communications.

  • Customer Support: To respond to your inquiries and provide customer support.

  • Legal Compliance: To comply with legal obligations and protect our legal rights.

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you have given clear consent for us to process your personal data for specific purposes.

  • Contract: When the processing is necessary for the performance of a contract with you.

  • Legal Obligation: When we are required to comply with a legal obligation.

  • Legitimate Interests: When the processing is necessary for our legitimate interests, provided that your interests and fundamental rights do not override those interests.

6. Data Sharing

We do not sell, trade, or otherwise transfer your personal data to outside parties except as follows:

  • Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website and providing services to you.

  • Legal Requirements: We may disclose your data if required to do so by law or in response to valid requests by public authorities.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your personal data, we cannot guarantee its absolute security.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.

9. Your Rights

Under the GDPR and Spanish data protection laws, you have the following rights:

  • Access: The right to request access to your personal data.

  • Rectification: The right to request correction of inaccurate or incomplete data.

  • Erasure: The right to request the deletion of your personal data.

  • Restriction: The right to request the restriction of processing your data.

  • Data Portability: The right to request the transfer of your data to another organization.

  • Object: The right to object to the processing of your data.

  • Withdraw Consent: The right to withdraw consent at any time where we rely on consent to process your data.

To exercise any of these rights, please contact us at [contact@withloveagency.eu].

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: hello@withloveagency.eu